Of course we hope you love everything you get from MSC, we know occasionally things just don't work out!
For IN HOUSE ITEMS:
Please send a message on our Facebook Page or email us at firstname.lastname@example.org with the reason for your return, the order # and the purchase date. Our fulfillment team will reply within 24 hours. Returns must be reported within 10 business days, returned in original condition with tags, and free from odors/pet hair. Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
Store credit will be added to your account once the item(s) are received back at our Waterville Warehouse.
All sale/clearance items are final sale and no returns will be accepted on these.